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COVID–19 Support: Minimize the impact to your business.

We can help answer your calls, emails and chats.  We work with all industries.
Healthcare, Reservations, Order Processing and Virtual Receptionist                         are a few examples of the services we provide. 


FAST Set-Up and Affordable Plans.   

    Find out more by contacting  us today.

Round-the-Clock  

   Support for Your Business

      Specializing In Home Care     After Hours


HIPAA Compliant


A 24-Hour On-Call Service

Stay in touch with your clients and staff 24 hours a day, 7 days a week.  24/7 Coastal Contact LLC is an answering service specializing in Home Care industry after hours.  We handle your calls at any time of the day or night. Our Account Associate's provide high-quality employee support and customer service during or after normal office hours. We manage incoming calls, schedule shifts, monitor clock-ins, and much more. You'll have peace of mind, knowing your business is in good hands even when you're not there.

Young Woman

Home Care After Hours 

Customer Care

Administrative Services

Customer Service Agent

Healthcare Specialist


Find out how easy it is to get started.

(251) 284-0408


About 24/7 Coastal Contact LLC

24/7 Coastal Contact LLC is a small business based in Orange Beach, Alabama. Our team is made up of highly trained professionals, and our detailed guidelines ensure a consistently high level of customer service. All employees receive HIPAA compliance training, so you can be sure your employee and client details will be handled securely.

ANSWER EVERY CALL WITH A SMILE! 

We measure the friendliness of our team when they speak with your callers. It all begins by answering your phones with a smile in our voice. When concluding the telephone call, we give the caller peace of mind that their needs will be met. Being polite and friendly when answering your phones is important. Making sure we are gathering accurate information for you is of equal importance. We verify all pertinent information to ensure that you get clear and accurate messages. 

Knowledgeable of Your Business

It is very important that we are knowledgeable about your business and how to serve you. We make sure your assigned Account Associate knows how to handle your phone calls, which questions to ask and if needed, how to escalate important calls when it's urgent.  

ALL PLANS INCLUDE

  • 24/7 COVERAGE
  • 100% US BASE AGENTS
  • CUSTOMIZED PROCESSES
  • HIPPA COMPLIANT
  • HOLIDAY COVERAGE
  • LOCAL PHONE NUMBER
  • COMMUNICATION SOFTWARE WITH DAILY ACTIVITY REPORTS
  • EMAILS AND TEXT COMMUNICATION
  • AND MORE

Calendar
Employee Scheduling

Magnifying Glass
Employee Monitoring

Customer
Customer Service

Phone Call
Call Answering




Contact

Thank you for your interest. We look forward to hearing from you soon.

Phone
(251) 284-0408

Email: info@247coastalcontact.com

Hours of Operation
24 Hours a Day, 7 Days a Week

Service Area
United States

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