Providing dedicated daytime and after-hours on-call answering services for home care companies throughout the United States.

Author: Becky King, Founder, CEO

24/7 Coastal Contact is based out of Orange Beach, Alabama and was founded in August 2018 by the CEO, Becky King. Prior to establishing 24/7 Coastal Contact, Ms. King worked for 30 years in the health care industry. Her experience began providing direct patient care. Eventually, she transitioned into home care and home infusion, then acquired her HCS-D certification as a Home Health specialty coder where she learned about the administrative burden facing Home Health and Home Care providers. It became clear that after-hours customer service was a major toll home care industry and it was with this need in mind that 24/7 Coastal Contact was founded. Since 2018, 24/7 Coastal Contact has grown explosively. Now, we provide service to over 40 agencies in over 24 states with a 95% retention of service rate.

Happy 2-Year Workiversary, Nicole!

Home Care Virtual Receptionist - Happy 2-Year Workiversary, Nicole!

Let’s take a moment to celebrate Nicole and her incredible contributions over these past two years. Here’s to many more years of success.

Honoring Kelli: Three Years of Heartfelt Dedication

Daytime Answering Service - Honoring Kelli: Three Years of Heartfelt Dedication

Let’s take a moment to celebrate Kelli and her incredible contributions over these past three years. Thank you for all you do.

Celebrating Samantha and her Workiversary: 3 Years of Dedication!

HIPAA-Compliant Answering Service - Celebrating Samantha and her Workiversary: 3 Years of Dedication!

Let’s take a moment to celebrate Samantha and her incredible contributions over these past three years. Congratulations and thank you.

Improve Customer Care With A Home Health Answering Service

Home Health Answering Service - Improve Customer Care With A Home Health Answering Service

A home health care answering service can improve your home care agency’s customer service by providing round-the-clock availability and so much more.

Celebrating 3 Amazing Years with Gaby!

On-Call Answering Service - Celebrating 3 Amazing Years with Gaby!

Join us in congratulating Gaby on her 3-year Workiversary with 24/7 Coastal Contact! Since February 4, 2022, Gaby has been a vital part of our team.

Celebrating February Birthdays with Our Team!

Home Care Answering Service - Celebrating February Birthdays with Our Team!

This month, we celebrate the incredible team members who bring dedication, compassion, and excellence to everything they do.

How Home Care Can Help With Time Management

Home Care - How Home Care Can Help With Time Management

Home care can take some of the responsibilities of helping your senior parent off your plate so that you can have more time to do other things.

Honoring Kate on Her Three-Year Workiversary

Home Health Answering Service - Honoring Kate on Her Three-Year Workiversary

Today, we are overjoyed to celebrate a remarkable milestone: Kate’s three-year workiversary with 24/7 Coastal Contact!

Celebrating Sidney and Two Incredible Years

After-Hours Answering - Celebrating Sidney and Two Incredible Years

January 10th marks Sidney’s two-year workiversary with 24/7 Coastal Contact! Here’s to many more years of success, growth, and memories together!

Celebrating Olivia on Her One-Year Workiversary

Home Care Virtual Receptionist - Celebrating Olivia on Her One-Year Workiversary

Let’s take a moment to celebrate Olivia and her incredible contributions during this past year. Here’s to many more years of success, growth, and memories together!