Providing dedicated daytime and after-hours on-call answering services for home care companies throughout the United States.

Author: Becky King, Founder, CEO

24/7 Coastal Contact is based out of Orange Beach, Alabama and was founded in August 2018 by the CEO, Becky King. Prior to establishing 24/7 Coastal Contact, Ms. King worked for 30 years in the health care industry. Her experience began providing direct patient care. Eventually, she transitioned into home care and home infusion, then acquired her HCS-D certification as a Home Health specialty coder where she learned about the administrative burden facing Home Health and Home Care providers. It became clear that after-hours customer service was a major toll home care industry and it was with this need in mind that 24/7 Coastal Contact was founded. Since 2018, 24/7 Coastal Contact has grown explosively. Now, we provide service to over 40 agencies in over 24 states with a 95% retention of service rate.

Celebrating Our June 2025 Workiversaries

Thank you for your passion, your hard work, and the care you put into everything you do. You are the heart and soul of our organization, and we are endlessly grateful to walk this journey with you.

Happy Birthday to Our Wonderful Team Members!

Please join us in wishing a very Happy June Birthday to the incredible individuals here. We are so grateful to have each of you on our team.

What Does An After-Hours Answering Service Do?

An after-hours answering service will give your clients access to customer service that will provide real help fast whenever they need it. This service can help your care agency.

The Connection Between Rheumatoid Arthritis and Stress

With the help of home care, seniors can better understand the stress-arthritis connection, which allows them the chance to try these strategies to manage it more effectively.

Workiversaries for May

Thank you for your passion, your hard work, and the care you put into everything you do. You are the heart and soul of our organization and we are endlessly grateful to walk this journey with you.

The Benefits Of On-Call Staffing

With on-call staffing services, your agency can meet the promises that you make to your clients and make sure all of your clients have the reliable in-home help.

May Birthday Wishes to Our Amazing 24/7 Coastal Contact Team Member, Jessica!

Jessica, as we celebrate YOU this month, we want you to know how grateful we are for everything you do. You shine in your role and make our team stronger.

How Home Care Helps Seniors Improve Their Diet While Aging in Place

Home care helps a seniors’ diet with tips and tricks for meal planning, to understand the “why” behind the changes, and shopping and cooking for appropriate foods.

Celebrating Ebony & Her 3-Year Workiversary

Let’s take a moment to celebrate Ebony and her incredible contributions to our team! Here’s to many more years of success, growth, and memories together!

After-Hours Answering Service Provides Cost-Effective Customer Service 24/7

Home care agencies need to have compassionate, experienced, and helpful staff members ready to assist clients with scheduling, emergency care, and other situations 24/7.