Provide Better Customer Service With An After-Hours Answering Service
Some of the ways that an after-hours answering service for home care agencies provides great customer service to your clients are discussed here.
The Benefits Of Having A Virtual Receptionist
You can customize call scripts, appointment reminders, and messaging options to align with your agency’s branding and service offerings.
The Warning Signs of Dehydration
A senior may not know they’re getting dehydrated and it is important for home care to be observant and understand the signs of dehydration described here.
Home Health Answering Service Eliminates Staffing Issues For Health Care Agencies
Having experienced and friendly customer service operators ready to talk to clients around the clock and solve their problems is how home care agencies can set themselves apart.
Bronchitis vs. Pneumonia: Strategies for Prevention
In this blog post, we’ll examine the differences between pneumonia and bronchitis in older people, along with practical preventative measures to protect their respiratory health.
Daytime Answering Service Frees Staff To Do What They Do Best: Care
Our daytime answering service will answer calls, take inquiries, and facilitate better communication so that you can continue to focus on quality of care.
Facts About RSV for Seniors And Their Families
RSV is a leading cause of respiratory illness in people of all ages, and older adults are more susceptible to severe complications. Learn RSV facts.
Solve Last-Minute Scheduling Problems With An After-Hours Answering Service
With an after-hours answering service family members will be able to reach a real person any time of the day to help them arrange for home care.
What Seniors Should Know About Glaucoma
Some of the things that seniors and their families should know about glaucoma in seniors are discussed here.
A Home Health Answering Service Sets Your Agency Apart
When your home care agency has a reputation for great communication, problem-solving, and attention to detail clients will stay with you and recommend your agency to others.
