Providing dedicated daytime and after-hours on-call answering services for home care companies throughout the United States.

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Top Home Care Answering Service in the US by 24/7 Coastal Contact

Rely on a Home Care Virtual Receptionist for the Busy Back-to-School Season

On-call staffing lowers your stress and worries by ensuring your phones are answered promptly. Learn more about a home care virtual receptionist by reading more here.
Home Care Virtual Receptionist - Rely on a Home Care Virtual Receptionist for the Busy Back-to-School Season
Home Care Virtual Receptionist - Rely on a Home Care Virtual Receptionist for the Busy Back-to-School Season

As kids head back to school, parents have to adjust to changing schedules again. Have you considered the benefits of on-call staffing to ensure you have someone to answer phones for your home care agency? Here are the benefits a home care virtual receptionist provides.

You Don’t Miss Phone Calls with a Home Care Virtual Receptionist

You’re in a meeting, but you are waiting for a phone call. You know you can’t drop everything to answer the phone, but you also need the information you’ve been waiting on ASAP. With a virtual receptionist taking calls, the receptionist can take down the information and text it to you for immediate access.

Existing and Potential New Clients Don’t Get Frustrated

There is nothing more annoying than needing to get hold of a business and having the phone ring and ring. You leave a message or learn the voicemail box is full. It’s frustrating and avoidable if you arrange to have a virtual receptionist answering your calls.

It might be a loyal client telling you not to send a caregiver as their mom was hospitalized after a fall and won’t be released for a few days. It could be a new client with questions. Have a home care virtual receptionist available to answer those calls.

Your Home Care Aides Can Quickly Be Rescheduled

One of your caregivers woke up and has a sick school-aged child who cannot be left home alone. That caregiver is scheduled to help a family at 7 a.m., but you’re not in the office until 9 a.m. With a virtual receptionist taking the sick day call, coverage can be arranged immediately and ensure there is no gap in coverage.

You Know Your Business Is Running Effectively with a Home Care Virtual Receptionist

You have a busy schedule and can’t micromanage your office staff. You have meetings, calls, and presentations. With on-call staffing, you don’t have to worry. Even if your staff needs to leave or take a day off, you have staff ready to help out.

You Won’t Get Negative Feedback For Issues Beyond Your Control

Home Care Virtual Receptionist - Rely on a Home Care Virtual Receptionist for the Busy Back-to-School Season
Home Care Virtual Receptionist – Rely on a Home Care Virtual Receptionist for the Busy Back-to-School Season

You can’t help when an emergency arises and someone in your office staff has to take a day off without notice. Despite it being out of your control, that won’t stop some people from leaving negative reviews.

With a home care virtual receptionist ready to take over and cover your phones, you don’t have to deal with any of that. Your phones are always answered and callers are happy that they reached a live person.

On-call staffing lowers your stress and worries by ensuring your phones are answered promptly. You won’t field complaints from dedicated clients who couldn’t reach anyone, and your office staff can take time off to attend back-to-school events and make sure school bus pick-ups and drop-offs go as planned. Call today to learn more and arrange a home care virtual receptionist. Learn more about prices and scheduling a home care virtual receptionist by making a call.

If you are considering hiring a Home Care Virtual Receptionist Service that is dedicated to the senior care market, contact 24/7 Coastal Contact today at (251) 260-0226.

Let us show you how and why we are different from any other service you may have tried in the past. Our team approach is the standard that sets us apart from the rest.

Becky King, Founder, CEO

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